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Pro Express & Gopal Systems
Restaurant Pro Express is
an extremely reputable software from a pioneer in the POS industry, in
business for over 25 years. We have successfully configured and
installed RPE systems in small "Mom & Pop" shops to large
may login into the POS with a secure login card or with their user name
and password. If the server isn’t yet clocked in
for the day, Restaurant Pro Express will clock them in.
manager button on the top of the screen can be used to access back
office functions such as reporting and menu management.
picture and colors of this screen can be modified to match the style of
security purposes each employee can have either a password or with
the addition of a card reader an employee card.
- Employee permissions
determine which functions each employee can or can't do
- Protect sensitive
- Keep employees from
stealing your hard earned money
Time clock & Attendance
time on your payroll!
You won't have to add it up manually anymore. Reports will tell
overtime, labor hours, gross pay, and even keep track of tips if you
- Multiple Job Codes may
be set up for each employee.
- When the employee
clocks in, they will be able to select which job they are working
during that shift.
- Employees may only
select to work job codes assigned to them. For example, if Bob only has
CASHIER and JANITOR assigned to him, he may not log in as a
- A shift report can be
printed at the end of each shift. The printout displays necessary
information such as the total amount of sales, breakdown by payment
method, cash transaction details and an over or short amount.
Table Diagram Screen
used in table service restaurants, the table diagram screen prompts the
server to select which table they are
different dining rooms are displayed on the bottom of the
screen. RPE allows an unlimited number of dining rooms, each
of which can have tables and other landmarks in the restaurant.
screen can be turned off in the POS for quick service restaurants.
server or bartender can also start a tab for guests just at the bar for
drinks, or spending time at the bar while waiting for their
table. A bartender can start a bar tab by swiping the
customer's credit card, which will also pre-authorize the card before
the patrons are served their drinks.
are listed by name in alphabetical order and can be closed out at the
bar or transferred to a table.
bartender can also use the Quick Tab button for guests who are ordering
one drink and paying for it immediately.
with tables, tabs can be accessed from any restaurant POS station.
menu screen is a simple screen where the server enters the
order. Departments are listed down the left side and the
items within that department are on the right.
buttons can be configured with colors and pictures. Colors
are often used to categorize like items for faster checkout.
sixteen items on the bottom of the restaurant POS screen provide one
touch access to configure commonly used functions or best sellers.
a menu item is selected, RPE will prompt the server to select the
modifiers for that item. The server is walked through the
selections one at a time, leaving no room for error.
can be forced, meaning they must be selected, or optional.
You can configure modifier groups to allow more than one selection when
applicable (such as toppings on a hamburger.)
Checks can be split evenly any number of
ways for guests that want their own bill.
If using the ‘Order by
Guest’ feature which allows you to assign each item to a
specific guest, the server can also split each guests items onto their
own check with the touch of a button.
If you need even more flexible check
splitting, you can touch individual items and move them to their own
Pizza Ordering Screen
features an industry leading Pizza Ordering Screen which streamlines
the ordering process by minimizing the number of touches required to
order a pizza with various toppings, sizes and crusts.
can be added to halves, quarters or the whole pie by selecting the
region and touching the toppings to go on that region. Crusts
and sizes and be changed with the touch of a button.
Suggested and Forced Course Ordering
menu in the point of sale system can be configured to require specific
courses, such as drinks or appetizers, be selected for each
guest. For example, the POS can require a drink selection for
every guest, and suggest an appetizer be ordered for every
of course ordering functionality can help increase sales in a couple of
different fashions. It eliminates occurences of servers
forgetting to enter for profitable items, such as drinks, that they may
prepare themselves. It also reinforces, on every order, that
waiters and waitresses should ask guests if they’d be
interested in a salad and appetizer which increases your average check
Comps, Buybacks and Voids
may wish to comp an item for a VIP customer, or void an incorrectly
ordered item. Bartenders often buyback an item for a regular
buybacks and voids are permission based exceptions that require a
reason code to be selected.
exceptions are listed on the Operational Exceptions report with the
server ID, datetime and reason code.
Transfer Table, Server
party can be transferred from one table to another by using the
Transfer Table function. To do this, simply touch the
Transfer button and select the new table to transfer to. You
have the option to transfer to an occupied table and combine the checks.
can also transfer checks from one server to another in the event that a
worker has to leave the restaurant. Checks can be transferred
from any restaurant POS terminal
POS terminal may have its own unique menu configuration. Bar
menus are often alphabetized with hot keys to jump between liquors.
entering all of your menu items, RPE has a button to automatically
alphabetize them for your convenience.
Item Modification and Deletion
can be modified or deleted off of a ticket by touching the item and
touching the desired function. Multiple items can be selected
at the same time so your servers don’t have to perform the
same operation more than once.
can only be deleted off of a ticket if they haven’t yet been
sent to the kitchen. Otherwise manager permission is required.
Reorder Round function is a quick way to reorder several drinks without
having to manually reenter them.
Multiple Menus for Different Meals
Managers can configure different menus
for breakfast, lunch and dinner. Restaurant Pro Express
automatically switches between menus on a schedule; users can also
manually switch to a different menu
The multiple menu functionality can also
be used for holiday menus. For example, a Valentines Day menu
can be planned and programmed in advance for February 14th; the menu
will automatically turn on and off at the correct times.
Add items on the fly
- Add inventory on the fly:
If a product is not entered, the cashier can enter it on the fly. Set a
default description, price, vendor and department in advance.
- Force Item Add :
In case of quick service or retail mode, if the item that is scanned is not found in the database, you can configure it to force the cashier to
enter the number, description and set this new item into a separate
department for further review
- Prompt Price :
If the price is dynamic or unknown for any item, you can
configure the item to force the cashier to prompt for price entery
- Prompt Quantity :
You can configure the default quantity of an item as 1 and configure to
prompt the cashier to ask for quantity when the item is
- Prompt Desciption :
You can force the cashier to enter the item description for a specific
item. This is useful if you want to charge for any unplanned purpose
Select a Customer, Loyalty Plans
select a customer for the transaction, either swipe their loyalty card
or search for them by name, phone number or company name in the
customer search screen.
point of sale terminal has built-in customer loyalty functionality that
includes point rewards, birthday bonuses, frequent visitor discounts
and other flexible options. Loyalty rewards plans are a
proven way to generate repeat business.
Payment of Check
check can be closed out to one or more tender types, including cash and
credit card, two or more credit cards, or through any combination of
payment screen includes optional quick pay buttons that are useful to
enter cash amount in bars and quick service restaurants.
cards can be processed over the internet in as little as 2-3
seconds. It is not necessary to touch the credit card button
– simply swipe and it will process.
Other POS Functions
Pro Express includes several other POS functions that are not used for
Edits button shows a list of other useful functions including changes
in party size, quick ways to reorder a round of drinks and an advanced
Open Tickets at a Glance
manager can quickly view a list of all open tickets from all sections
in a single list. All tickets can be viewed at once, or
filtered by the order type (to stay, to go or delivery.)
configured to allow this, manager can also re-open paid tickets in the
instance they were accidentally closed.
on-screen keyboard is available if a guest has a special request that
does not have a menu item associated to it.
numeric keypad will pop-up on the occasion where dollar amounts are
cards can be sold and redeemed through the POS with no transaction
fees. Your restaurant can purchase gift cards that are
customized with your logo.
card data is available at one location, or between multiple corporate
locations, in real-time with no transaction fees. If a
multi-site franchisor organization wishes to issue gift cards where
multiple franchisees may claim the redemption, we recommend you use a
processor-based gift card system.
the end of shift, many restaurants require bartenders and cashiers to
count their drawer.
The Cash Count screen is an easy way for cashiers to count their money,
allowing them to move fast so they can end their shift and go
Pro Express uses blind balancing which is known to enforce honesty when
handling cash. The POS can automatically prompt for a recount
if the counted amount is different from the expected amount.
Delivery and Driver Tracking
that deliver will use the delivery tracking screen to assign orders to
drivers. Employees can see the status of each delivery order
including what is waiting to be delivered, which orders dispatched and
what the promised time of delivery is.
check-in and close out the orders when they return from their delivery.
useful for delivery restaurants, the caller ID interface alerts order
takers to who is calling, whether or not they have ordered before and
if so what their past order was.
repeat customers, the POS automatically starts a new ticket populated
with their name, address and optionally a repeat of their last order.
of the caller ID interface requires the purchase of a separate caller
ID hardware device that is available from Gopal Systems.
Happy Hour and Special Pricing
hour and other special pricing can be pre-configured in the menu
creation screen. There are several different pricing options
including VIP and employee pricing, bulk pricing (1 beer for $ 4, 2 for
$ 6), and happy hour discounts.
pricing is a secure function that can only be accessed by designated
employees. Price changes can be made for the entire
restaurant from any restaurant POS terminal so the manager
doesn’t have to leave the floor.
Selling Retail SKU Items
your restaurant sells t-shirts, mugs or other retail products, they can
be rung up from any POS terminal by using a button for the item on the
menu or scanning the bar code on the item.
are configured within Restaurant Pro Express in the same interface that
menu items are created – the main difference in process is
the UPC number would be assigned as the item number.
any action performed at the restaurant POS terminals can be recorded
and reported on within the Reporting screen.
Pro Express includes 75 reports, most of which can be run between a
date range with several pieces of selectable criteria.
Reports can be viewed on the screen, printed, and on most occasions
exported to Microsoft Excel.
dining establishment can reduce food costs by as much as a few percent
using the ingredients tracking features within Restaurant Pro
Express. Reports can be generated to show the total or
average daily ingredient usage, which provides kitchen staff with a
more accurate estimate of what to purchase. This information, combined
with tools to spot ingredient theft or excessive waste, is another tool
to help restaurateurs boost their profit margins.
ID Verification for Bars and Nightclubs
drinking can result in substantial fines for businesses selling beer
and liquor. Bars and night clubs using ID scanning at the
point of sale system can substantially reduce their risk. A
scan of the 2-D bar code on the back of most licenses will quickly
verify the birth date attached to the license, and will clearly notify
the bartender if the patron is underage or of proper age to
POS can be configured to prompt for an ID scan once per check, or can
be set to nightclub mode, where IDs can be continuously scanned on a
terminal located by the entrance.
scanners are also a great way to quickly gather a marketing list
– one simple scan will capture a customer’s name,
mailing address and birth date and enter it into a customer profile.
||Quick Service & Delivery
- Designed for
Touch Screen Invoicing
Department and Item Selection
- Modifier Items
- Line Discount
- Passwords on
Voided or Discounted Sales
Department, Item and Modifier Content
- User Definable
Unlimited Multiple Remote Printers
- Kitchen Order
- Detailed Sales
- Stores Old
- Puts Invoices on
- Purchase Orders
- Detailed Order
- Ability to
Recall Reports from Any Given Day
- Easy Printer
- Vendor Tracking
- Create Hotkeys
- Inventory Control
- Food Cost and
- Tracks House
- Prints Reports
to Screen, Printer
- Online Credit
- Adds Multiple
- Microsoft Access
- Table Layout for
Quick Table selection
- Table Diagram -
Design where tables are located
- Automatic Server
and Table Number Prompting
- Dining Room
- Quick Table
- User Definable
- Customer Tabs
- Splitting checks
- Multiple Credit
Cards on One Receipt
- Table and Server
- Special Orders
- On Screen
Keyboard for Special Instructions
- Bulletproof on
- User Definable
- User Definable
- Daily Specials
(i.e. Happy Hour Specials)
- Order Filling
Screen for Kitchen Monitor
- Station Specific
- Employee Card
- Party Size
- Customer Loyalty
- Individual Order
Tracking (tracks what each customer orders)
- Order Status
- Online Credit
Card Processing in 2-5 seconds
- Phone Order
- Invoice Notes
- Fast Customer
- Order Filling
- To-Go Order
- Store Unlimited
- Add Customers
from any station
- Easy Lookup by
customer number or name
- User Definable
- Print Extra
Order to printer
- Customer Loyalty
- Coupons on the
- Fixed Item
- Customer Notes
- Employee Swipe
- Works with
- Prints To Stay,
To Go or Delivery on remote printer
- Easy Invoice on
- Support Multiple
- Customizable and
colorful touch screen
pictures in buttons