Inbound
Multi-Line Caller ID Hardware
Use
Caller ID with your computer to instantly access customer records,
speed customer service, verify order taking, automatically route calls,
capture after hours callers, and easily build mailing lists. The Whozz
Calling? Lite captures Caller ID date, time, name, and number along
with distinctive ring pattern and send this to a PC via RS232 serial
interface. As with all other CallerID.com products, the device is
compatible with any multiline phone system. First ring suppression is
also available in order to always capture Caller ID before the phone is
answered. Individual 4 and 8 line units chain together to handle up to
96 phone lines into a single computer serial port.
Avaliable
in Serial Port and Ethernet Link models. |
Uses
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Pop-up
customer records on screen before answering each call. This allows a
few moments to review the client's information before responding. |
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Build
your prospect database. Software available to "quick fill" new records
with Caller ID names and phone numbers. |
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Call
back customers that hang up
during busy times. The units logs all calls whether answered or not. |
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Save
time taking orders by
popping up customer records automatically, especially in Caller ID
enabled POS systems. Save precious seconds during peak hours. |
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Track
advertising effectiveness. Place ads with distinctive ring numbers.
Unit will report which number was dialed. |
Hardware
Features
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Inbound
Data indicates Line Number, Caller ID Time & Date, Name
& Number, and Distinctive Ring Type. |
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First
Ring Suppression prevents
calls from being answered before Caller ID is delivered. |
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Caller
ID data captured on all
lines, all the time. Individual microprocessors on each channel handle
data on all lines simultaneously. |
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Units
can be chained together to monitor up to 96 phone lines through one
serial port. |
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Options
are easily selectable with external dip switches. |
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Diagnostic
LED's for power, data delivery, ring signal, and Caller ID signal |
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Simple
modular connections, wall mount transformer, small and lightweight. No
other Caller ID device or modem required. |
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Product
includes power supply, 6' RS232 serial cable, mounting bracket, serial
port loopback connector, and manual. |
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Many
general business and industry specific software programs to choose from
(
see below ) |
Programmer
Features
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Simple
text output ( Data
Format ) allows easy
interfacing to custom applications and direct access through a
communications terminal. |
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Calls
records are sent as fixed, left justified, space delimited fields and
terminated with carriage return & line feeds for simple string
reads and field extractions. |
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Two
alternate formats to match TCI (or Bek-Tel) and Comdial Key Switches. |
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Comprehensive
manual
designed with the programmer in mind. |
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Free
technical and programming support for the life of the unit. |
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Free
Visual Basic application with source code
available for Windows applications. |
Specifications and Dimensions:
- Physical Dimensions: 2"H x 8.1"W x 6.25"D
- Shipping Dimensions: 3.25" x 13" x 9.5"
- Shipping Weight: 4lbs. (1.8 kg)
- External Power Supply: Output 9VDC Unregulated
- Standard Power Supply Input: 120V, 350mA
- Optional Power Supply Input: 220V, 350mA
- Current Draw: (WC Lite 4) < 200mA, (WC Lite 8) < 240mA
- Phone Connections: Modular RJ14 (4 Wire)
- Computer Connection (Serial): 6' RS232 Cable
- Computer Connection (Ethernet): 6' CAT5e Cable
- Ringer Equivalence (REN): 0.1B
- UL, SA and FCC approved
General
Business and Home use Software
IdentaFone "Multi-line CallerID"
Ascendis Software
Summit "Caller ID Tracker"
Stealth Software "Talking CallerID"
Industry Specific Software
Please call and we can suggest
the software that may be best suited for your application.
Users Guide and Programming Manual in PDF format
Whozz Calling? Lite 4/8 Manual(requires Adobe Acrobat Reader)
Free Programming Tools
Whozz Calling? "Listener" and Source Code.
Data Format
All CallerID.com serial and Ethernet devices conform to the same format.
The simple, fixed field, space delimited, text output data stream is
shown in the Data Format .
How it Works
Whozz Calling? Lite units can be used with any multi-line telephone system as long as the main phone lines coming into the building are analog.Incoming phone lines plug into the unit and a serial or Ethernet cable connects it to a PC. Modular input and output jacks are provided so that all connections are a snap. The unit connects the same way even if a digital system, KSU, or PBX is present. If more convenient, units can even be connected in parallel with incoming phone lines.
For further information call us on 040-65248220 or email us on sales@gopalsystems.com
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