Home |Contact Us
 
Browse by Categories
    Hardware
      Hand Held Machines
      Mobile Computers
      Touch Systems (All-in-one)
      Touch POS (Mini)
      Touch Monitors
      Cash Registers
      Printers
      Barcode Scanners
      Magnetic Stripe Readers
      Barcode Slot Reader
      Cash Drawer
      Customer Display
      Key Boards
      KIOSK systems
      Weighing Scales
      Callerid
      CCTV
    Software
    Supplies
    RFID
Browse by Manufacturers
Browse by Key Words
 
Browse by solutions
 
Retail Solutions
Restaurant Solutions
Hand Held Solutions
Weighing Scales
Bar Coding Solutions
Membership/Loyalty Cards
Web Solutions
Asset Tracking Solutions
Electronic Shelf Display
Kitchen Display System
Liquor Monitor
Liquor Inventory
Wine Shop Electronic Billing
Vehicle Tracking System
  Home --> Hardware --> Callerid --> Caller ID - Whozz Calling? 4 & 8
Caller ID - Whozz Calling? 4 & 8
[Caller ID - Whozz Calling? 4 & 8]

The Whozz Calling? 2,4 & 8 line units monitor inbound and outbound phone traffic on multiline phone systems. Caller ID time & date, name and number, outgoing Caller ID (time & date and number dialed), along with all other call detail is sent to a computer via serial port. Use Caller ID service to log and display incoming calls, instantly access records from customer databases, speed customer service and order taking, automatically route calls, build mail lists, and provide modem security. Use the touch-tone coding and built-in call duration feature to keep track of both incoming and outgoing calls for billing applications, employee monitoring, and long distance charges. Individual 4 and 8 line units chain together to handle up to 56 phone lines into a single computer serial port.

Avaliable in Serial Port and Ethernet Link models.
Uses

callid Pop-up customer records on screen before answering each call. This allows a few moments to review the client's information before responding.
callid Build your prospect database. Software available to "quick fill" new records with Caller ID names and phone numbers.
callid Call back customers that hang up during busy times. The units logs all calls whether answered or not.
callid Save time taking orders by popping up customer records automatically. Save precious seconds during peak hours, especially with POS integrated Caller ID.
callid Automatically bill clients by capturing account codes dialed and linking to call accounting and/or billing software.
callid Determine number of telephony personnel required. Units tracks number of rings before calls are answered and duration of calls.
callid Track outbound telemarketing productivity in multi line environments. Calculate number of contacts, number of calls, and average time on phone.
callid Increase modem/LAN security by setting unit to Pass only Caller ID matched callers. A bulletproof method of preventing unauthorized access.
callid Block nuisance calls. Unit is capable of blocking a list of Caller ID numbers including Private & Out-of-Area callers.
callid Track Interactive Voice Response (IVR) selections. Unit reports all digits dialed during phone call.
callid Save on long distance charges by deterring employee personal calls and unauthorized long distance usage.


Hardware Features

callid Inbound Caller ID data indicates Line Number, Caller ID Time & Date, Name & Number, Call Duration, Number of Rings Before Answer, Distinctive Ring Type, and any Dialed Digits during call.
callid Outbound Caller ID data includes Line Number, Date & Time, Number Dialed, Extra DTMF Digits Dialed after answer, and Call Duration.
callid First Ring Suppression prevents calls from being answered before Caller ID is delivered.
callid Call Blocking/Passing based on Caller ID number for modem/LAN security and nuisance calls.
callid All data captured on all lines, all the time. Individual microprocessors on each channel handle data on all lines simultaneously.
callid Units can be chained together to monitor up to 56 phone lines through one serial port.
callid Diagnostic LED's for power, data delivery, ring signal, Caller ID signal, on & off-hook, DTMF digits dialed, and call timing.
callid Simple modular connections, wall mount transformer, small and lightweight.
callid Product includes power supply, 6' RS232 serial cable, mounting bracket, serial port loopback connector, and manual.
callid Many general business and industry specific software programs to choose from (see below )


Programmer Features

callid Data delivered by hardware to PC either when call is initiated, when call ends, or both.
callid Detailed data can be delivered for real time On Hook, Off Hook, Flash Hook, and Ring Signal conditions.
callid Simple text output ( Data Format ) allows easy interfacing to custom applications and direct access through a communications terminal.
callid Calls records are sent as fixed, left justified, space delimited fields and terminated with carriage return & line feeds for simple string reads and field extractions.
callid Comprehensive manual designed with the programmer in mind.
callid Free technical and programming support for the life of the hardware.
callid Free Visual Basic application with source code available for Windows applications.


Specifications and Dimensions:

  • Physical Dimensions: 2"H x 8.1"W x 6.25"D
  • Shipping Dimensions: 3.25" x 13" x 9.5"
  • Shipping Weight: 4lbs. (1.8 kg)
  • External Power Supply: Output 9VDC Unregulated
    • Standard Power Supply Input: 120V, 350mA
    • Optional Power Supply Input: 220V, 350mA
    • Current Draw: (WC4) < 220mA, (WC8) < 350mA
  • Phone Connections: Modular RJ11 (2 Wire) and RJ14 (4 Wire)
  • Computer Connection (Serial): 6' RS232 Cable
  • Computer Connection (Ethernet): 6' CAT5e Cable
  • Ringer Equivalence (REN): 0.1B
  • UL, SA and FCC approved
General Business and Home use Software

IdentaFone "Multi-line CallerID"
Ascendis Software
Summit "Caller ID Tracker"
Stealth Software "Talking CallerID"

Industry Specific Software

Please call and we can suggest the software that may be best suited for your application.

Users Guide and Programming Manual in PDF format

Whozz Calling? 4/8 Manual (requires Adobe Acrobat Readerr)

Free Programming Tools

Whozz Calling? "Listener" and Source Code

Data Format

All CallerID.com serial and Ethernet devices conform to the same format. The simple, fixed field, space delimited, text output data stream is shown in the Data Format.

How it Works

Whozz Calling? units can be used with any muti-line telephone system as long as the main phone lines coming into the building are analog. Incoming phone lines plug into the unit and a serial or Ethernet cable connects it to a PC. Modular input and output jacks are provided so that all connections are a snap. The unit connects the same way even if a digital system, KSU, or PBX is present. If more convenient, units can even be connected in parallel with incoming phone lines.

HowItWorks4Line


For further information call us on 040-65248220 or email us on sales@gopalsystems.com

Copyright 2010 pos for india Powered by: Cozy Infosystems